5 Ways to Nail a Commitment with a Client
5 Ways to Nail a Commitment With a Client
Have you ever heard about a sales commitment at the end of a call with a potential client? Most sales representatives end their calls either with no commitment or a vague statement. If the two scenarios mentioned above ring a bell for you, then it is a wake-up call that you are in the wrong direction.
Sales representatives are largely untrained about a selling commitment when finishing off a call with a client. They assume that if they press further, they might lose the customer altogether. It is this attitude that separates top sellers from mediocre ones.
A good seller closes a client call neatly by getting them to show commitment to the business. It is so integral because a client who is hesitant to commit at an early stage would most likely back off later.
5 Types of Commitments to Target
If you are still wondering about the commitments you can target to close your sales in a way that makes the customer stay, you do not have to rack your brains further. The 5 pointers below will help you go through the essential commitments the client desires at a closing call.
Time and Date
The first pointer is securing a time and a date for your next call with the customer. This saves the business the dismay that may arise when customers go MIA and back out on them. You can escape such a situation by closing a call with the commitment of a date and time for the next call.
Once that has been decided, enter the details of the next virtual meeting in an email and send it to your client. This eliminates the possibility of your client forgetting about the call. You can also allow them to alter the set date and time if they later find any reservations for that particular date.
Assign a Task
There is a high chance that customers forget about you in the daily rush of their lives. To avoid that, you can assign them a task to keep them attached to your brand. This can include asking the prospects to visit your website or reading proposals and articles related to your brand.
Make sure they can do something and reinstate the idea at the end of the call so they do not forget about it.
Assign Yourself a Task
Always show the client what you can do for them. Every customer wants something in return, so make sure it is something worthwhile that you are doing for them. This can be done by keeping your product or service in mind and merging it with the client’s situation. What would they like you to do for them?
Once you have received an answer to this, nailing a commitment to your prospect becomes easier.
The Next Step
Inquire what your prospect will do once they receive your product or service. The main reason for this is:
- If they fail to answer, then they have not seriously considered your business. This can be a significant red flag and hints at a hesitant customer.
- If they do provide an answer, you can make preparations for your next pitch to them surrounding the scenario they provided. This will help you close the deal more effectively.
Close the Deal
This is a follow-up to the point mentioned above. Reinforce the question about your client’s plans when going forth with your product. This can seem challenging, but with practice, you can nail it like a macho.